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Testimonials & Reviews

4.6/5

Axis Spine and Pain

Board Certified Pain Medicine & Board Certified Anesthesiology located in Macon, GA & Warner Robins, GA

4.6/5 Star Rating
82 total reviews

Axis Spine and Pain always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 82 reviews with an average rating of 4.6 out of 5 stars. Please read what others are saying about Axis Spine and Pain below, and as always, we would love to collect your feedback.

Miriam C.
1/5 Star Rating
Submitted 03/18/25
My mother, 87 years old, has experienced the very LAST torment appointment with your technicians pain injection series for her burst compression fracture nerve ablation. It was a 3 step process with two series of injections before the ablation. They numb the skin and my mother yelled out in pain to Stop and they continued tormenting her. They have no sympathy for your pain level during the procedure. DO NOT MAKE THE SAME MISTAKE!!
Beverly G.
5/5 Star Rating
Submitted 03/15/25
I had to get a shot for sciatica pain and I was a nervous wreck! When I got in the office, everyone was wonderful! Dr. Vjay was careful and I felt it but nothing like I had imagined. So thankful!!!!!
Michael B.
1/5 Star Rating
Submitted 02/27/25
Absolutely a coward. Thinks just because he is a Dr then you are beneath him. Went for an appointment today after being rescheduled 2 other times and was told had to reschedule again that they didn’t have the right paperwork from the VA and couldn’t get in touch with them. I got my phone out and had no problem calling the Va. They lied so I called them out on it. The secretary was very rude and started cussing at me after I said they was some B.S. long story short, Dr prime behind closed doors told a nurse to tell me that he won’t see me. No I will never recommend anyone or anyplace that treats veterans the way they did.
Rita K.
5/5 Star Rating
Submitted 10/28/24
I love Dr. TJ. He is efficient, personable, and smart! If you try to call Warner Robins...you can almost forget it! I was on hold 6:45 minutes and got disconnected. I called back no answer machine or choice to make, just music. Got disconnected. I can not understand why.... Perhaps they need more phone people... who knows???
Caritza N.
5/5 Star Rating
Submitted 07/11/24
I am thankful that the VA referred me to Dr. Prine! I love Dr. Prine! He has great bedside manner. He always makes me feel understood and at ease each time I visit. The staff is WONDERFUL! From the front intake desk to the back clinical staff.
Rayne W.
5/5 Star Rating
Submitted 03/18/24
I am so thankful my orthopedic surgeon referred me here! I love Dr Patel! Not only does he do an amazing job with the epidural injections and giving you more sedation if needed, but his bedside manner is impeccable, and that's something that is important to me. I also have to say that any time I call and speak to Olivia, she is so helpful, has excellent customer service skills and performs her job so well! Give that lady a raise
Robin D.
1/5 Star Rating
Submitted 03/15/24
You have to depend on the patient assistant who apparently has trouble with math so I have to do without medication for two or three days and I can't talk with anyone in the office because it always goes to voicemail and nobody calls back. I would give it less than 1 star if I could since this is the second time with the same problem after a meeting assuring me it wouldn't happen again. Lies, lies, lies and more lies!!!!
STEPHANIE H.
1/5 Star Rating
Submitted 01/31/24
Worst pain management (Dr. Patel) I have ever been to! Just moved here, but brought hard copy records with me in hopes of not having to do without treatment. Of course that did not happen. Dr. Patel reviewed my binder of years of treatment including being on the same medications and dosages for the past 4 years. He made it a point to tell me that none of his other patients are onas strong a medication as I am on which is inappropriate as every patient needs to be evaluated and treated individually based on medical conditions and medical history not based on what you can give other patients. There is a reason that I am on what I'm on, but he refused saying he needed records from the doctor offices. Okay. Then to take a shortcut someone prescribes me asteroid that cases an intestinal perforation requiring emergency open abdominal surgery and hospitalization plus to additional stays for complications. So three months later still no treatment supposedly no records since he can't accept what I hand carried, but with imaging proof he still won't treat me. I have never had any drug problems, problems with drug screening just FYI. Dr. Patel simply has no interest in treating me, he doesn't care about my condition, pain, or quality of life. He is simply being cruel in denying me the medications that have successfully treated me for years without winning or substitution. Then he said he would refer me to Emory Pain Management but turns out he did Neurology instead which is not even close to the issue thus not helpful at all. He is a liar that does not care about his patients!
Barbara Y.
5/5 Star Rating
Submitted 12/13/23
This was my consult. Dr. Prine and staff were friendly. I'm hoping injection will help lower back pain!. Barbara Y
Dwight D.
2/5 Star Rating
Submitted 11/27/23
While I have the greatest respect for Dr Vijay and how he has treated my pain problems over the years, the billing department is horrible to work with. Phone calls are not returned. Questions are not answered. I have to use a Medicare Set Aside account to pay for certain expenses and apparently no one knows how these things work over there. On a visit three months ago I’m told everything was finally cleared up and in fact I have. $200 credit. Before I come back for my next visit I get a bill for $4500 from January. A month later the bill is now over $9000 going back to November of LAST year. I told the doctor on my last visit I was canceling all future visits/treatments unless it became an emergency. This isn’t rocket science and shouldn’t be this hard.
Janice B.
2/5 Star Rating
Submitted 10/28/23
I have had 2 appts at this practice. The first appt I told Dr Prine that I was quitting smoking marijuana which I had been using for pain and that I wanted to get on pain medication. Nothing from 1st appt. @nd appt. He drug tested me again even after 1st test was clean. When I asked why, he said it was because I had smoked Marijuana. I had told him I hadn't had any in over a month since I began seeing him. He gave me Lyrica generic and another muscle relaxer that i haven't received yet. Needless to say, I still have pain after 2 appts. I will give him a 3rd chance to help me, or strike 3 he is out.
Janice H.
5/5 Star Rating
Submitted 07/23/23
Very friendly staff. Dr. Covert took the time to listen to me and explain what is going to be done. Very grateful!!
Marilyn Marilyn G.
3/5 Star Rating
Submitted 06/19/23
Dr. Viradia has been my doctor for more than 15 years. He is a very kind man who truly cares about his patients. Over the years I have seen all the other doctors, and they are all just as caring a Dr. Viradia. I am truly blessed to be a patient at AS&P.
Yvonne M.
5/5 Star Rating
Submitted 08/16/22
I have been a patient of Dr. Viradia for several years receiving Accupture treatments for back and hip pain with muscle spasms. I tried physical, water therapy and pain meds with very little relief and side effects. I even tried chiropractic manipulation which aggravated another condition. I have recommended Axis Pain Center to not only my family and friends but to a doctor that has a nagging pain. The clinic is clean and the staff is friendly. Dr. Viradia never fails to answer any concerns that I have regarding my treatments .
April P.
5/5 Star Rating
Submitted 06/03/22
Awesome
Tamera S.
5/5 Star Rating
Submitted 04/15/22
Doctor Covert is an excellent physician, is hardworking, empathetic and I would recommend him to anyone.
Sandra E.
5/5 Star Rating
Submitted 09/07/21
Dr. Viradia has changed my quality of life. Before being referred by both my ortho and neuro surgeons I lived in severe pain unable to take deep breaths because the spasms were awful. He has me back to living my life. He took the time to figure out my back and what works for my back and neck. Dr. V and all his staff have always been very caring and kind to me. If he ever leaves this area I will travel to him that's how much he has helped me.
Alikia G.
5/5 Star Rating
Submitted 08/22/21
Dr. Vijay is what a great doctor looks like. He is a great doctor that hard to find, difficult to part with and impossible to forget. What he has done for me is beyond a blessing and I cry thinking about his selfless and caring. Thank you Dr. Vijay for everything you do.
Paula M.
1/5 Star Rating
Submitted 07/27/21
Seeing several different doctors at this practice over the years. Dr. prep is by far the easiest to speak with and has the best bedside manner. However I was seen by Casey Clark, NP who failed to have the doctor in the office at that time to send approval for pain med to correct place. I was out of pain med when I learned of this error. Needless the staff has been uncaring and bothered by my calls to correct this and treat my pain. They were not at all concerned with the patient. Well excuse me. I would NEVER recommend this practice to anyone.
Richard V.
5/5 Star Rating
Submitted 02/17/21
Had severe back pain for over a year. Went to a Neurosurgeon and they referred me to Axis. Dr. VJ and his staff diagnosed me and explained the procedure to me. I am now pain free without medications. Dr. VJ and his staff were very professional and I highly recommend them to everyone. Thank You!